Payment problem paid for 600 coins and set, but received just 250 and set
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Hi everyone, I apologize for my bad English, but ill try my best with translator )
When I've visited the site the price was 1,165.00 RUB after I paid it was than 2,796 RUB and I could buy it again, that was odd because it never happened before, that I could buy same items again. After I paid 1,165.00 RUB I received the costume Kalguuran in game and 250 coins, alto it was written 600 coins. Maybe I need to activate something to get the missing 350 coins? Well, I could not find anything where to activate or retrieve the coin, so I think it's a bug. After visiting the page, it looked very odd by me. I had 2 prices, one was cheaper and the second one was a lot higher for every other item. I play with VPN because I have very bad connection sometime, so I'm switching between sometimes, maybe it causes the problem. Thanks for the help.  Last edited by exme on Apr 6, 2024, 12:49:15 PM Last bumped on Apr 13, 2024, 1:08:10 AM
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Hey there!
Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this. | |
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Well, alto I've not touched the coins yet, real money cannot be restored... That was the answer from support. Thanks for the help.
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Recently purchased points can be counted toward the cost of a support pack (maximum amount is 80% of the value of a pack). This pack costs ~2800, 350 points costs ~1600, and you paid ~1200.
" Last edited by seaman on Apr 13, 2024, 1:09:08 AM
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