Need help! Can't use Awakeners orb for some reason

Here is my helmet (receiving)

https://imgur.com/a/EAzdrc9

https://imgur.com/6NCUteR

Here is the donor helmet (giving)

https://imgur.com/x8x2Hwr

https://imgur.com/d1pAnFQ

It says there's already more than 1 influence, but my helmet has 2x fractured mod and warlord mod. Nothing else tho...

What am i doing wrong?

If you bought that fractured helmet, its possible someone awakener orbed it already and it wont show the other influence cause of the fracture symbol.