Account has been locked because it was accessed from another location.

I've had this issue before.. most likely because my DNS fetches a new IP every now and then... usually i just get a code sent to my email.

I've tried that for the last two days, and i don't receive anything. Nothing.
So i can't unlock my account?

What do i do? I tried the unsolicited mail, whitelisting etc..

But i do not get the code...
Last edited by Pathtastic on Nov 6, 2024, 6:24:39 AM
Last bumped on Nov 7, 2024, 1:10:26 AM
Hi there,

I'm sorry to hear you're having some trouble with your account! Unfortunately, we're unable to assist with account-related issues via the forums.

Could you please contact us at support@grindinggear.com so we can look into this for you?
Need help with anything? Please contact us at support@grindinggear.com for assistance.
I texted via the email now.

Cheers.
only a guess but it dose come up fairly regularly, i would expect that it could be some sort of email provider spam filtering going on.

Most of the time emails get through fine but after a threshold is reached from they could be getting flagged as spam, and this usually coincides with league launches (the weeks before and immediately after) as everyone comes back and support end up with a shit load of support requests for a multitude of things.
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
Eve if it is counted as spam it should go to spam folder, not being blocked entirely.

Altho i noticed that my email provider changed his policy about what spam is and what is not and try to force met to tag as spam emails i dont like to be tagged that way and not allow me to tag some sponsored spam.

Backward world.

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