Need Help with character on wrong GGG account

Hello every1

When PoE2 launched, in all the hype and race to get loged in. I created my character on the wrong account (got 2 accounts for GGG for some reason)

is there any way to transfer a path of exile 2 character from one account to another? (Both registered to the same Steam ID)


I currently have my main character on one account, and the supporter pack on another :/

i hope this can be resolved somehow
Last edited by MidiPWNZ#4415 on Dec 10, 2024, 3:02:02 AM
Last bumped on Feb 12, 2025, 7:17:06 PM
Hey there, if you've linked your accounts you may be logging in with a different sub account. You can find more information regarding the sub account system here:
https://www.pathofexile.com/forum/view-thread/3586288

If you have any questions or need further assistance, please contact us at support@grindinggear.com. We are currently working through a large amount of support requests, but please rest assured we will get back to you as soon as possible.
Hello again,

i contacted the support, in hope that there might be a merge of the sub-account and main account (with the supporter pack)

there is probably alot going on right now, but i hope i can access my Store Points soon, since i really need some stash tabs :D

have a nice day!
Update on my Store Points

Since it seems like support tickets will take some time with the ammount of work for support right now, i choose to not miss out on the stash tab sale and bought the tabs i need.

So instead of transfering Store Points, id rather just have the accounts merged. Or my PoE2 Characters transfered to the main account. (If possible with Stash inventory)
Last edited by MidiPWNZ#4415 on Dec 20, 2024, 3:06:40 AM
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MidiPWNZ#4415 wrote:
Hello every1

When PoE2 launched, in all the hype and race to get loged in. I created my character on the wrong account (got 2 accounts for GGG for some reason)

is there any way to transfer a path of exile 2 character from one account to another? (Both registered to the same Steam ID)


I currently have my main character on one account, and the supporter pack on another :/

i hope this can be resolved somehow


i still hope this will be looked at :(
Not sure if this helps, but I am in the same situation - got characters on one subaccount about currency on the other. Even bought some stash tabs on the account that is already in use.

I wrote to support and answered their Email, but it seems like they are a tiny bit overworked.

So yeah, you are not alone and I hope they figure this out sooner rather than later (as I personally am keen to update my supporter pack).

Last edited by SennaNahrion#3918 on Jan 4, 2025, 9:26:17 PM
"
Not sure if this helps, but I am in the same situation - got characters on one subaccount about currency on the other. Even bought some stash tabs on the account that is already in use.

I wrote to support and answered their Email, but it seems like they are a tiny bit overworked.

So yeah, you are not alone and I hope they figure this out sooner rather than later (as I personally am keen to update my supporter pack).



thank you so much! hope they get things fixed for you soon!
I have a similar issue and am following it closely. If your problem gets resolved, please update us on how it was solved. Thank you!

I am experiencing the same issue, but they haven’t provided any response, solution, or feedback. They don’t even bother to reply
They keep telling people to submit messages on so many different threads and they have this massive backlog but they aren't resolving anything period they send some copy paste message for starters and drag it for 2 months, is unacceptable.

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