IMPOSSIBLE TO BUY ANITHING WITH XSOLLA

2205: A valid User ID is required to complete this transaction. Please make sure you input your details correctly and try again. Otherwise, contact our customer support for further assistance at help.xsolla.com

Something is off on Xsolla, please fix i cannot buy a key for my friend

same issue here i got the same message
2205: A valid User ID is required to complete this transaction. Please make sure you input your details correctly and try again. Otherwise, contact our customer support for further assistance at help.xsolla.com

same issue

Same here.
Here the message I'm getting from trying to buy the Thaumaturge of the Vaal Supporter Pack.

2205: A valid User ID is required to complete this transaction. Please make sure you input your details correctly and try again. Otherwise, contact our customer support for further assistance at help.xsolla.com.

Same here

Trying to buy EA so I can play but the way this is going I'm gonna wake up tomorrow fully rested and be ready to take on the world.

*Edit - Because I also can't pay on the site using card/paypal if that wasn't transparent.
**Edit 2 - Now it worked but i was charged double, can i get a refund for the 2nd key please?

Can someone please FIX THIS, or dont you want our money????

I want to support YOU directly. Not use Steam! This bug prevents me from buying this game. If it doesn't work tomorrow I'll buy it over Steam which I'd prefer not to do, to support you directly. Xsolla is cancerous.

I agree, I've spent 3 days, have multiple transactions on hold for $480 and xsolla REFUSES to reply to me and I tried every single necessary thing I could try and contact them. this is the absolute worst customer service I have ever experienced, and I really hope I never have to go through this again. ALL I WANT IS TO SUPPORT YOU GUYS AT THE HIGHEST OFFERED AMOUNT AND IT ABSOULTELY IS IMPOSSIBLE! THIS IS REDICULOUS.