Lost account
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I am contacting you because I have a problem. Due to a change of computer, I wanted to replay it and i lost all my progress. i've played it originally by Steam. I still have invoices for purchases made with my Steam account.Can you help me ? Thank you for your understanding.
Last bumped on Feb 2, 2025, 3:48:33 AM
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Hi! Could you please contact us at support@grindinggear.com so we can look into this matter further for you?
Need help with something? Feel free to email us: support@grindinggear.com
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Hello,
Sure i've already send a mail to support@grindinggear.com yesterday with the same mail as this account. I've been playing this game for some years with steam and it never ask me to link my account steam into POE account back in days, or i can't remember. I don't know if i've done the link well too. And i still have the transaction in my steam account, so i can show you the ID of the transaction itself done with the same account. Thank in advance ! PS: Mail re-sended with picture of transaction Last edited by Psykoser#6480 on Jan 15, 2025, 3:29:37 AM
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Hello,
I wanted to know if my mail have been treated since i haven't got any anwser from now Thanks in advance. |
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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Hello,
Ok sure, i wasn't sure since i haven't receive anything from you so i didn't know if it was good or no. I will wait until then, have a good day sir !! |
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Hello,
I wanted to know if your trouble with tickets still continue, i haven't got any update by mail since 2 weeks so i wanted to be sure if you are close enough of my tickets =) Thank you in advance ! |
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