I bought a support package to support your company, but my account was blocked
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I bought a support package to support your company, but my account was blocked for no reason after purchase. I have emailed support, but have not received a reply. It has been more than ten days, and thousands of players have similar problems. Does your company intend to Dealing with the problem?
Last bumped on Jan 27, 2025, 10:03:52 PM
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Hey billbill914, I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to your email regarding your account as soon as we can. I'm very sorry for any delays caused by this.
Need help with something? Feel free to email us: support@grindinggear.com
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" It's been two weeks. Is your approach reasonable? |
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I paid money to support your company, but the results were disappointing.
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