GGG, the scam company?

We believe that ggg was robbing us. I'll explain why we think so. We paid for early access. Our money was received by the ggg. We don't have access to the purchased product - it's a scam. Support has been responding with scripts for more than a month. In a month,ggg made a profit from our money. We got nothing but anger. I reserve the right to publicly call you THIEVES on all platforms available to me.
Last edited by Биара#7821 on Jan 27, 2025, 11:39:30 PM
Last bumped on Feb 3, 2025, 1:30:57 AM
Hey there, I'm sorry to hear that! If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

More information about the delay in response times can be found here: https://www.pathofexile.com/forum/view-thread/3616595

We sincerely apologise for any inconvenience this may have caused!
bump
my EA coins have been sitting in the wrong subaccount for 2 months now. Support responded 4ish weeks ago, but silence ever since and the issue was not resolved either.

...what even is the point of subaccounts and nothing is shared between them?
I ordered the Liberator of Wraeclast Supporter 53 days ago (Dec 7th).

I sent an email a couple weeks after, asking were was my physical items might be at. This was the response.

"Unfortunately, it appears there was a minor error at checkout with your purchase; although you provided shipping details our system automatically opted you out of receiving your physical goods."

So GGG where's my full refund or my Path of Exile 2 Art Book, the Path of Exile 2 Logo T-shirt and the Path of Exile 2 Logo Hoodie?
"
Noxiran#8704 wrote:
my EA coins have been sitting in the wrong subaccount for 2 months now. Support responded 4ish weeks ago, but silence ever since and the issue was not resolved either.

...what even is the point of subaccounts and nothing is shared between them?


Same, currently on day #56 of them ignoring my ticket, meanwhile on here all the do is copy and paste to email support. Clearly they don't have any intentions of fixing this for us
We ordered the EA 52 days ago (Dec 8th). The husband sent the letter on the same day. We are still waiting for a solution to our problem.
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I think they're going to say the same thing to me. Are they able to adjust your coin balance and substitute it as payment for the physical items?
Hey, a bunch of thieves and cheaters. How are you? When should I expect apologies and explanations? We are waiting about 2 months. We're already busy with other projects, and we're coming to see your clowning. We only regret our time and money spent over 10 years. If it weren't for the investments in poe1, the payment would have been withdrawn long ago. You've fucked yourself up so badly that you've lost your accumulated trust. And yes, a complaint (with screenshots. Explanations) It has been sent to the ministry. Expect the "dove of peace".

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