No Response via email after providing character nicknames
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Is it normal that after responding to GGG’s request to provide the nicknames of my in-game characters, I haven't received any feedback for over ~10 days? The request was made via email, and I contacted the official account.
Should I send another email asking for an update on my situation? Last bumped on Feb 18, 2025, 6:52:00 PM
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"Thank you for contacting Support! Due to a high volume of support requests, at this particular time we are experiencing delays in response times. We apologise for any delay you may experience. More information can be found here: Support Email Response Delays and Customer Support Update. If you have contacted us at support@grindinggear.com we will be in touch as soon as possible! Need help? Contact Support :)
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Still waiting for a response and assistance from support via email. The wait continues—it's been a month now.
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It's normal for sure.
For me it has been a month that I don't get any response after providing all details. So you need at least 20 more days wait time to be on-par with most of us. | |
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dont worry my friend its been 2 months for me and I promise you they dont care about us
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me，43 days.
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