Help and Information - customer service ghosting me - Forum

is it typical for ggg to ssay they will help you then ghost you. i got an email saying that support was gonna help with my messed up microtransactions. i gave them the info requesting and haven't heard back in about a day. did i get scammed even worse than buy the microTransaction that apperatly ARE NOT CROSS PROGRESSION Last edited by Darth_Raver#5880 on Jan 29, 2025, 7:04:15 PM Last bumped on Jan 30, 2025, 1:03:09 AM	Posted by Darth_Raver#5880 on Jan 29, 2025, 7:04:03 PM Quote this Post
" Darth_Raver#5880 wrote: is it typical for ggg to ssay they will help you then ghost you. i got an email saying that support was gonna help with my messed up microtransactions. i gave them the info requesting and haven't heard back in about a day. did i get scammed even worse than buy the microTransaction that apperatly ARE NOT CROSS PROGRESSION Due to a high volume of support requests, at this particular time we are experiencing delays in response times. We apologise for any delay you may experience. More information can be found here: Support Email Response Delays and Customer Support Update. With regards to cross progression, you can see more information about this in the Changes to Path of Exile's Account System Announcement: " Unfortunately, any purchases made on PlayStation platforms cannot be used on other platforms, and purchases made on other platforms cannot be used on PlayStation platforms. Note that these purchases can still be on the same sub-account, but the microtransactions will be marked as unavailable when viewing them in your stash. Need help? Contact Support :)	Posted by Lisa_GGG on Jan 29, 2025, 7:17:08 PM Grinding Gear Games Quote this Post
oh so in other words the devs lied when they were talking in the interview imn gonna have to report it as a scam because thats what it is this make no sense . Every othe cross play game geshin Fortnite even in diablo 4 all your purchases cross over. bad enough a stupid portal is 20 dollars it feels great spend 40 dollaars and stuff you cant even use didn't think it woulkd be that hard to get stash tabs working. There should be a warning that pops up or maybe they shouldnt go online blatantly lying asbout microtransaction crossing over just cause you want to segregate PlayStation for some odd reason. im might be a lkittle angry right now but i do appreciate your support sop far your the moast helpful. i just wwant everything i paied for on my pc account Last edited by Darth_Raver#5880 on Jan 30, 2025, 1:49:57 AM	Posted by Darth_Raver#5880 on Jan 30, 2025, 1:03:09 AM Quote this Post