PoE2 Char are missing after linking id with existing PoE1 Acc

I’ve been playing PoE2 on Ps5 for a while. Then I link ps5 acc with my email that used for PoE1. After the link, once i login to Poe2 on Ps5, I landed on character creation screen w/o option to select my existing char.

Any suggestion?
Last bumped on Feb 2, 2025, 10:05:05 PM
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

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