Path of Exile Refund Process Support
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Hello,
Regarding a purchase made in Poe2 I reached out to support via email and Leon from support responded that they would help and demanded couple of information such as my account name etc. I provided them the wanted information but there is no update for exactly 10 days now. Is this how the process usualy goes or is there another step I need to take? Last bumped on Feb 2, 2025, 10:14:09 AM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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Thank you for your quick answer, I will wait no problem at all.
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