I'm at almost one month of enduring support silence
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After waiting for almost 3 weeks I got a response that answered absolutely anything of what I asked, then after someone actually read my email on January 3rd and apologized for the useless response I thought this would be swiftly resolved.
Tomorrow will mark the 30th day without a response and idk if my email was lost or not. I'm really disillusioned with this, there are customer service contractors in the world, there is no justification for what is happening right now, especially with the huge money you probably made from sales... Last bumped on Feb 3, 2025, 3:40:06 AM
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If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!
We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595 We apologise for any delays in our response and any inconvenience you've experienced as a result. |
