So i just randomly lost access to the early access game?
So i have about 17 hours in the path of exile 2, and lately for about a month i havent had time to game and now when im back i update the game on steam and try to login it says "please purchase the early access for this account..?" and when i go to the official website and login with the account and go to my account info etc it says no early access for this account. How could this happen? I literally paid this game and now im locked out?
![]() ![]() sorry this is my first time using these forums i have no idea how else to attach images Last bumped on Feb 4, 2025, 4:18:40 PM
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Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com if you haven't already so we can look into this with you. Be sure to include your Path of Exile account name (including the four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used. If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. Need help with something? Feel free to email us: support@grindinggear.com
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