My supporter pack payment plan

Hello, i set up a payment plan with support and i paid the first payment but they haven't confirmed it yet, and i wasn't sure wethere or not to wait for confirmation before paying the second time but i waited because i didn't want to lose money in steam, would that make the payment plan cancelled ? or is there flixebility as long as i pay everything before the final deadline ?
Last bumped on Feb 12, 2025, 12:29:46 PM
Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
thank you, i just have a problem now and im not sure wether or not to pay for the plan because i got no reply from support yet and the deadline is in 7 days what we agreed on, so my points still not deducted and i don't want to waste more money so idk what to do

Report Forum Post

Report Account:

Report Type

Additional Info