Account locked since 1 month, no news from support...

Hi, my account has been locked since more then one month already, i sent several email to support at support@grindinggear.com, 1 month ago they asked me my ipv4 adress and location which i gave them right away.

Since that i got no news from support so as i said its been a bit more then 1 month now that my account is locked and nothing has been done about it.
Please do something i just want to play and enjoy the Early access i paid for...

My locked account is "BESTPOEPLAYEREVERLOGGEDIN#5293"
I needed to create a new one just to post this as i can't even access to the forum with locked account.
Last edited by TALSADOUMZER#4741 on Feb 6, 2025, 10:03:02 AM
Last bumped on Feb 20, 2025, 7:41:08 AM
If you have sent us an email, one of the team will be able to respond to your request as soon as we can. Please note we are currently dealing with a large number of requests, so we apologise in any potential delay in getting back to you.
Can we have an ETA ?

TWO MONTH WITHOUT ANY RESPONSE GGG

U DEALING WITH A LOT OF REQUEST
BUT MY FRIEND DEALING WITH A LOT OF
FRUSTATIONS !


in addition to that he is The BESTPOEPLAYEREVERLOGGEDIN!
Spoiler
(259 hours of game time and he didn't even have time to clean his atlas🤡)


Plz help him !
lmao my account is locked too. i’ve emailed them from another gmail asking about a error code they respond right away and after that i asked them about my account no response back🤣🤣
up
I, too, am frustrated. I am in a back and forth with the support and I still have no resolution for my problem since December. GGG definitely need a ticket system.
waiting 6 weeks on reply on 10 week support request
me,6weeks
up les potos
up

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