Need Help

I accidentally ordered a supporter package for the wrong sub account not even realizing that i had 2 sub accounts? dont even know how this happened . and ofc it puts the items and 1k coins on the wrong sub account i dont even play on. i email and they responded then i reponded with the info require then no reponse. what should i do. this is highly aggrevating considering if i just went through steam it woulda been easy and i woulda saved money
Last bumped on Feb 6, 2025, 9:38:16 PM
We offer our sincere apologies for the delay. We are currently experiencing high volumes of support requests.

Rest assured we will respond to your email as soon as possible.
Need help with anything? Feel free to contact us at: support@grindinggear.com :)
yea but the thing is i emailed with the account name charcter names the xsolla id and then they reponse was asking me for that same info i gave them in the first email. this is crazy to me . bots?

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