Is GGG Customer Service Offline?

Why Aren't My Emails Getting a Response, and What Other Ways Can I Contact Support?I sent an email to GGG's customer service in January, and after receiving a reply, I responded to it. However, since then, I haven’t received any further responses. Could it be that the customer service team is on holiday? What other ways can I contact them?
Last bumped on Feb 7, 2025, 3:43:37 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
I really appreciate it.
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Edmund_GGG wrote:
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
I purchased the Early Access Supporter Pack on PS5 and then bought 300 points. Can I upgrade to the Lord of Ogham Supporter Pack?If it's possible, how can I upgrade?

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