GGG support scammed me
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I had an issue activating my early acces key with the 300 points going on an old account that I had for poe1, and the actual account i have played on (which i had to create since i played on steam) recieved nothing, but was still able to play.
I heard other people complain about the same thing so I sent an email to GGG support. I sent an email to them on 14th December. It's 7th February and have not gotten any answer. During that time I had to purchase early access again for me to be able to get stash tabs, so basically, because of inexistent support, I was robbed for 30$ Does anyone know what legal action (overseeing entities, not lawyers since i am not based in the US) I can contact to get a refund? Last bumped on Feb 7, 2025, 10:59:35 AM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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i haven't recieved a response in almost two months, so you can imagine why i don't exactly believe you
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