Support is literally ignoring me now.
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This is starting to become ridiculous - not only am I having to answer the same question over and over again, every response is now 2-3 weeks in between.
My original email from 12/17/24:  Weeks later, getting a response:  I'm still chasing a response:  Support opening my email days ago, still not responding. We are in Feb 7th, I am still chasing an issue from 12/17/24, is this literally a joke on me?  Like wtf else do I need to do right now to get my physical goods? Dispute the charge and buy it again? I am confused. Last bumped on Feb 7, 2025, 7:42:09 PM
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Hi there, I'm very sorry about this, and I understand how frustrating this must be. If you've already contacted us via email, we'll do our best to get back to you as soon as possible. I apologise for any delays at this time.
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Can you please atleast escalate? This is starting to become a joke.
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Hey threatZ3RO#4635,
I have sent you a PM regarding this issue. Need help with anything? Feel free to contact us at: support@grindinggear.com :)
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