Please help me. ggg

I know it doesn't suit the nature of the bulletin board. But I'm writing because it hasn't been resolved or progressed. I've sent emails to [Removed by Support] many times, but there's no response. Contents. I bought the jellyfish portal by mistake and paid 540 points. I need to get a refund, but I haven't heard from you for a month already. No matter how much I contact you, there's no response, so I'm leaving a message like this. Please solve it
Last edited by Sian_GGG#0000 on Feb 8, 2025, 4:09:03 AM
Last bumped on Feb 8, 2025, 4:10:10 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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