No access to POE2

Hello
So I've been playing the new POE2 in December, everything went fine, stopped playing for a month and now I come back, it gives me the error that I don't have access to the Early Access and that I need a key ? And of course I can't re-use the key I had so now I just don't have access to anything.

Can you help me out ? (Oh and I'm posting here because that were the link sent me everytime I tried to look for the support part of the POE2 website)
Last edited by _XeXis_#7249 on Feb 8, 2025, 10:59:42 AM
Last bumped on Feb 8, 2025, 10:59:53 AM
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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