About buying in-game items incorrectly
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Dear GGG, The pet" sunrise wolf pet" I bought in the store cannot be used for POE2. Could you please cancel this purchase record and return my credits? In addition, I have sent an email with the same content to support@grindinggear.com. May I ask how long it will take me to get a reply? I hope the problem can be solved as soon as possible, so that I can use the points to buy other clothes in the store. I have sent my request and my account information to your email support@grindinggear.com three days ago, but I have not received any reply about the problem. Could you please speed up the problem handling or inform me of the progress of the problem handling? Last bumped on Feb 9, 2025, 10:21:58 AM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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