GGG locks accounts for no apparent reason support unreachable
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Hello,
I am making this post because the account I was playing on was inexplicably locked in the first week of this year. I have reached to emailing support 9 times since then but never receive any follow up response. only the initial can you give the names of characters within 3 days then nothing. please fix this issue. I paid full price for a game that just wastes harddrive space. Also I was supposed to receive physical items that I paid shipping and import taxes on. I had to pay extra for my size but never even received a shipping confirmation. This game robbed my money. On the website I am named ANGRYSALVADOR#2275 Last bumped on Feb 11, 2025, 5:58:10 AM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
As per these announcement post: https://www.pathofexile.com/forum/view-thread/3616595, https://www.pathofexile.com/forum/view-thread/3703227 We ask that you please refrain from sending multiple emails or follow ups for your request as this both slows down our ability to process requests and could bump yours back in the queue. Last edited by Sian_GGG#0000 on Feb 11, 2025, 5:58:21 AM
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