Duplicate purchase of stash tab due to network problems
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purchase time：2025/1/24
stash tab：delirium stash tab account name: SanWenus#9077 character1: JohnnyMrWick, character2: LilithMephy. Please check and return one of them for me. Now I dare not use both of the two Delirium stash tab I bought, because I am afraid that when they are taken back, the Delirium will be taken back as well. I collected them with great difficulty. kind regards. Last bumped on Feb 12, 2025, 2:08:10 AM
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I'm afraid that we're unable to process refund requests over the forums. If you'd like to submit a refund request please send an email to support@grindinggear.com and we may be able to look into your request further.
I apologise in advance for any delay in reply. We've been working through upwards of half a million support requests since November 22nd, however, please rest assured that we have Support staff working around the clock to ensure everyone is able to receive a response as soon as possible: https://www.pathofexile.com/forum/view-thread/3703227 | |
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I sent an email to support@grindinggear.com and got the following response:
‘Hi there, Thank you for the message. We may be able to help with this. Can you please confirm for us your Path of Exile account name (including the 4-digit discriminator) and the names of a few of your characters? Thank you again. Kind regards, Rajiv’ I provided the relevant information as requested, but the problem has not been resolved yet. |
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Thank you for doing that. We'll be sure to respond to your email once we are able to.
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