Waiting for a Reply since End of December

It is really frustrating....

as written in the forum before, I need to merge the accounts of my old POE1 and the automatically installed one since i bought the EA package for POE2.

I want to play with my POE1 account, get the access to POE2 with it and also the 300 Coins I purchased with the POE2 EA.

It can't be that difficult. I don't want to merge manually and get the 300 coins lost as it will remain in the POE2 account.

I offered all porves, the EPIC receipt, account names, char names - all that you wanted - and nothing happened.
Last bumped on Feb 12, 2025, 2:16:50 PM
Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com

Report Forum Post

Report Account:

Report Type

Additional Info