Early Access Support help

I put in a support ticket for help with a wrong purchase and after a couple of days I got a reply, but since then its been more than 3 weeks. Should I message again or keep waiting for a reply?
Last bumped on Feb 14, 2025, 9:12:15 AM
Hi there,

If you have already contacted us via email at support@grindinggear.com rest assured one of our team will get back to you as soon as possible. I apologise for any inconvenience caused by the delay in response.

We would ask that you please not send multiple responses as this will push your email to the back of the queue.

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