NEGLECT, NO RESPONSE SINCE DECEMBER 21
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I sent a message to support almost two months ago and I still haven't received a response.
I didn't understand the game and I thought the store's currency was the same gold that mobs drop on the map. I wanted to refound the skin I bought by accident. I have not had an answer since December 21. Last bumped on Feb 16, 2025, 8:05:08 PM
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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