Support - I've been waiting since December for respond.
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Hello, when can I get a response? I've been waiting for the return since December. Even though I sent the information, I received a response saying "Can you send me your ID etc. information?" and I'm still waiting for an answer for about 3 months. That's why I stopped playing. I still can't get even an ounce of support. You may be busy on holiday, but no customer service can take that long. Last bumped on Feb 16, 2025, 8:05:40 PM
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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