Purchased points not showing (PSN)
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Just purchased points on PSN to buy the new map stash tab and they are not showing up. Only 23 hours untill the sale ends!
Last bumped on Feb 17, 2025, 10:39:51 AM
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Same here.
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Hey Exile,
Can you please double check that you are logged into the correct sub-account on the website? This can be found on our website by using the "Switch Account" feature found at the top of the page. Please note: coins and MTXs purchased through PSN are only available for use when logged into PSN. If this doesn't work or this situation doesn't apply to you, feel free to email us at support@grindinggear.com. If you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. |
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I only play poe2 on PSN.
I will say this, You cant keep the cash shop open if its broken like this, im pretty sure thats illegal to not get what you have paid for. |
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You seem to be inundated with people having the same issue. Lets close down the store, fix the problem, then open it back up when its fixed.
I dont understand why the store is still open if credits purchased are not showing up on accounts. Its stupid to be honest and very inefficient. I feel bad for the backlog the small team of support staff obviously have to work through. |
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Fix the PS5 store payment problem
and you don’t need to reply lots of emails GGG Thank you |
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