Unable to purchase any Transactions from the shop POE2
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After multiple emails to the requested support email. Left with one response, then ghost.
I have been attempting to purchase coins for bank tabs for over a month. Every time I try to purchase an item, I get either a temporary error message, or just a plain error message. I've tried with multiple cards, from multiple systems. Contacted bank, they couldn't see where there was even any activity attempted for a withdrawl. I bought the POE2 early access just fine using the same payment method. I've tried paypal, card number, etc. I have sent a snip of the error message with the ticket I sent to GGG. Is there anybody out there or is my multiple emails in file 13 for no response. Last edited by HomeFriedd#7532 on Feb 17, 2025, 10:49:10 AM Last bumped on Feb 17, 2025, 10:49:15 AM
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We're currently handling a large volume of support requests which you can read about in our recent announcement here. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
If you're seeing an error message when trying to make purchases via Xsolla, you may need to reach out to Xsolla Support for assistance. You should be able to get in touch with Xsolla Support here. |
