No response for my artbook shipment
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I upgraded this account to $480 from $240 support pack, I paid extra high shipping cost and would like to have the art book shipped to New Zealand. All information has been correctly filled during the upgrading.
The upgrading was made via Steam on 24 Dec, 2024 @ 10:53pm NZDT. I already sent 4 mails to support@grindinggear.com, but I got no response, shipment has been nearly 3 months...No one contact me. Last edited by liyfnz#1299 on Feb 17, 2025, 11:05:13 PM Last bumped on Feb 17, 2025, 11:08:44 PM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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" My mails were sent in 2024 Dec, seriously, I can't believe it's a normal waiting time. |
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