Crashing Client
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Having issues, started today, loading the client. Everything was working well before. Sometimes, I can get to the character screen, but nothing past that. Sometimes, the client crashes without displaying a login screen.
What I have tried so far: 1. Restart PC 2. Clear cache 3. Delete production.ini 4. Removed access to POE account from external sources Open to any troubleshooting ideas. Last bumped on May 28, 2025, 5:42:09 PM
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We need more information.
Do the following;
You've not said which client you're using (or indeed, whether this is PoE 1 or PoE 2), so it's difficult to tell you exactly where to find the client log file - you should be able to Google this, though. e.g. if it's for the Steam PoE 1 client, copy 'n' paste the following into File Explorer's address bar; %ProgramFiles(x86)%\Steam\steamapps\common\Path of Exile\logs Today… by divine decree… your patch of Excel, begins.
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Thank you for the reply. This is for POE1 (had a repost from the POE2 forum so reposted here in POE1). This is for the desktop client.
here are the last 10 lines for the log: 2025/05/28 17:37:02 3537140125 577e68db [DEBUG Client 25880] [WINDOW] TriggerDeviceCreate 2025/05/28 17:37:02 3537140234 577e697e [DEBUG Client 25880] [WINDOW] TriggerDeviceReset 2025/05/28 17:37:02 3537140234 951bc057 [INFO Client 25880] [STARTUP] Device in 0.885113 seconds 2025/05/28 17:37:02 3537140234 951bc0b0 [INFO Client 25880] [STARTUP] Tencent Start 2025/05/28 17:37:02 3537140234 951bc057 [INFO Client 25880] [STARTUP] Tencent in 1.5e-05 seconds 2025/05/28 17:37:02 3537140234 951bc0b0 [INFO Client 25880] [STARTUP] Loading Start 2025/05/28 17:37:02 3537140250 951bc057 [INFO Client 25880] [STARTUP] Loading in 0.023792 seconds 2025/05/28 17:37:02 3537140250 951bc0b0 [INFO Client 25880] [STARTUP] DebugGUI Start 2025/05/28 17:37:02 3537140250 951bc057 [INFO Client 25880] [STARTUP] DebugGUI in 1.3e-05 seconds 2025/05/28 17:37:02 3537140265 951bc0b0 [INFO Client 25880] [STARTUP] Registration Start |
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