path of building says my account is private

As title, unable to upload to POB since the day we all got numbers at the end of our accounts.
One day it was working then the next not, I have always had everything unchecked in the privacy part of account and I have since getting the “#9748”

POB just stopped working for my account, i can import builds from ninja and open prior builds. I am stumped and annoyed that I wont be able tou use it for the upcoming league

Not enough information for anyone to help; a screenshot of what you’re entering would go a long way. If I had to take a blind stab at the problem, you’ve left it to the default of “PC” instead of changing it to reflect the fact your characters were created on PlayStation.

It works - the problem is with the input you’re providing.

Because OP posted this inside of poe tech support let me say that path of building is not an official tool created by GGG.