I'm always having to 'unlock' my account when logging in - I use the same pc everytime
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Hi GGG,
This started happening during this league (keepers of the flame) and every 24h I'm having to unlock my account through the code sent to my email when logging in game and this is really annoying =/. This is actually an 'escalation' of the issue. First the game wouldn't remember my account's password and I would have to insert the password everyday, even checking the 'remember me' checkbox. Is this a new 'security feature'? If not then what's going on? Last bumped on Nov 7, 2025, 12:32:43 AM
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Hey there, we may be able to look into this. Could you please email us at support@grindinggear.com so we can look into this matter for you?
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Hi Ethan. Thanks so much for the reply, will do!
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Is your computer running a VPN?
GGG do not offer first-party Technical Support.
Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff. |
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Its probably Your ISP. Just bare with it eventually you wont need to unlock account.
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