I bought 100$ supporter pack for poe 2 on steam But did not recive it.

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BIGYAOBABA#7995 wrote:

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Nichelle_GGG wrote:

Hi Exiles, this should have been fixed. If you try logging into the Path of Exile website and your purchase is still not showing please send an email to support@grindinggear.com so we can look into this along with your receipt/transaction ID.

Hello, can you help EPIC platform players also receive the purchased supporter pack? I have been waiting for nearly three days

Yeah its been 3 days for me too. Its a little bit too much for a digital currency...

Same here. Bought from Epic Games and been 50 + hours now.

Same issue here on epic store, It shows poe2 on my epic account now but I did not get my coins or any cosmetics. I have sent an email to the support team and hoping to get this issue fixed

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asxL#5183 wrote:

Same issue here on epic store, It shows poe2 on my epic account now but I did not get my coins or any cosmetics. I have sent an email to the support team and hoping to get this issue fixed

Same here, but with Steam

6 mails and continues

I got the pack from Epic Store and got an email from support


Hi there,

Thank you for the message. I am afraid that you will need to wait until the early access of Path of Exile 2 is released and then log into that to redeem your points and microtransactions.

If you have any other questions or need anything else, please let us know.

Kind regards,
Rory

Same here, has been 8 days.

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Nichelle_GGG wrote:

Hi Exiles, this should have been fixed. If you try logging into the Path of Exile website and your purchase is still not showing please send an email to support@grindinggear.com so we can look into this along with your receipt/transaction ID.

I'm trying to write an email to support but I get a message that the message wasn't sent because the address doesn't exist. I bought the king of the faridun expansion. I spent money and didn't get any items or coins