Liberator of Wraeclast supporter pack physical items

I ordered my Liberator of Wraeclast on Dec 21st, still have yet to receive it and I haven’t reached out to support just yet. Gonna give it a couple more days until I start the support process if I haven’t received it after a month.

hope u get it soon!!

Just an update for some people having a similar wait time. I received my physical items on the 15th of January, ordered on Dec 21st. I’m assuming the holidays caused a delay and you can expect to receive your stuff within a month (I ordered from US) had to go through customs from Canada. The box had a hole punched in by customs yet none of the items were damaged. Best of luck to the rest of you. The artbook is awesome!

Glad you got your stuff! But your story makes me lose some hope lol since I ordered on December 6th (in US) and still nothing :(

Past one month wait time here (EU), still nothing. :(

I hope one day all of us can come back to this thread saying we got our stuff. But hey, at least we are documenting the journey and are in it together lol

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Wytboi#1550 wrote:

Has anyone else not received their physical items yet for buying the “Liberator of Wraeclast” supporter pack? I upgraded on Dec. 14th and entered all my info for the physical items, but no tracking number, no email, no verification at all. I’ve already emailed GGG support with no response.

I ordered the Liberator of Wraeclast Supporter 53 days ago (Dec 7th).

I sent an email a couple weeks after, asking were was my physical items might be at. This was the response.

"Unfortunately, it appears there was a minor error at checkout with your purchase; although you provided shipping details our system automatically opted you out of receiving your physical goods."

So GGG where's my full refund or my Path of Exile 2 Art Book, the Path of Exile 2 Logo T-shirt and the Path of Exile 2 Logo Hoodie?

No way... that's so messed up. Dreading the possibility of the same email hitting my inbox now. Keep us posted on your situation, as they need to make that right.

Update: 6 weeks from the purchase and a final custom clearance (import to EU), the package arrived, so don't give up just yet!

The Art Book is fantastic, the T-shirt and hoodie quality is pretty poor, specially the printing on them.

Good luck for the ones still waiting to receive it!