Poe 2 Supporter Packs Are Scams?

On December 7, 2024 I purchased the Liberator of Wraeclast Supporter Pack.

After three weeks of waiting and not receiving my physical goods, I contacted support at <support@grindinggear.com>. Support responded, informing me that a system error during checkout had prevented the processing of my physical items, despite my providing shipping details.

Support confirmed the contents of the physical pack as the Path of Exile 2 Art Book, the Path of Exile 2 Logo T-shirt, and the Path of Exile 2 Logo Hoodie, and asked for my confirmation. I replied confirming that I wished to receive these items.

As of March 12th 2025, still waiting on my physical items.