Account locked Help
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Still wait my account back since the 16 november , 120euros on this account...
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Crazy, top topic in here and 4k views and no one from staff answers relating to this issue affecting to hundreds of players
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Got a reply through social media. They said they'll answer my mail when they reach my ticket in the queue.
Support is not dead, it's just overwhelmed. |
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" wait until they reply you, they will ask question. and when u reply, your mail will be down the bottom and u need wait again. if u lucky, matter resolves...else they will ask another question, and there you go again...wait. overwhelm? why when ppl buy their product they dont say they are over whelm by the sales and call us pls stop buying? they are obviously biting more they can chew and lead to this. lmao~ Last edited by justpathofexile9218#2349 on Dec 18, 2024, 8:47:47 PM
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" you are lucky. i've been waiting since day 1 of Early Access. |
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bump
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" I'm also annoyed, that I can't play a game which I paid for and which is all the rage right now. At the same time I can't do anything else but wait for support. |
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" Totally ridiculous that they don't have enough team to attend people or give a proper solution applied to all than cannot access to the game they paid for. It's like hundreds of players have the exact common issue, just do a proper global fix and not go one by one.. its crazy really and at this rate seems impossible to play through christmas holidays |
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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i know its a little childish but we need to bad review bomb for attention. when we got our account back, we will edit the review
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