Grave Trough - Client Crash When Entering

Experiencing client crash when trying to enter Grave Trough map.

Portals appear, after clicking on portal the load screen appears, the gears turn, but the client crashes every time. Portals are not consumed, so it seems like the server never registers my presence in the map.

Has happened on two different maps, have not the issue with any other maps besides Grave Trough.

Running Steam Client, Ancestor League.
Last bumped on Apr 18, 2024, 9:44:11 AM
Bug Report # 1,041,462,106

Same description of problem and sequence of events for me. No error messages appear, game client crashes to desktop.

Because I have an older computer, I have longer loading times as my normal state of existence. This may or may not be helpful for Devs trying to diagnose this issue, but: when clicking to enter Grave Trough map portal, Grave Trough loading screen appears, gears start turning... typically I have several seconds (3-10 sec) of audible zone sound prior to the video loading for any zone including maps. In this situation, the timing of the gears turning freezes for a second when the audio file starts to load. Then I hear a partial ambient zone noise, the gears turn for another second or two then the game client crashes.

I asked a friend to group up and try entering my map. They were able to enter, consume use of a portal, and complete the map, but I continued to crash to desktop when loading the map regardless of their presence.

I tried entering the portals from the Karui Shores incase it was something with the hideout location. No change.

I have opened 4 instances of this map. One scoured, two magic, one rare: all with different modifiers. No masters were selected and no map modifying items included beyond the map itself. All maps behaved the same.

I tried changing audio channel count to low. no change to this map, but I load every other part of the game faster now.

I used the Steam file integrity verification tool on POE to see if I had a corrupt game file, none were detected. I also uninstalled the game and reinstalled. No change in the inability to enter this particular map, although others can be entered as normal.

Hope this additional description is helpful for diagnosing the problem.
Last edited by SchattenJaegerin on Aug 22, 2023, 12:44:12 PM
me too grave trough crash all time
I'm also experiencing this on the Karui Shores map.

Even worst though, this is where my league character is, and I can't even load the game to change map. I'm completely stuck here.

It goes like this:

- Log into POE.
- Characters screen shows up.
- Pick my league character.
- Loading screen shows up.
- After a few second, the game completely crashes.
- I'm back to Windows desktop.

Edit: After a complete reboot of my machine, and tweaking a few graphical parameters, I'm back in the game!
Last edited by EpikFail38 on Aug 23, 2023, 12:36:03 PM
bug report #: 3,214,681,215 Client still crashes when entering Grave Trough Map

Today's patch did not correct my client crash with this map.

I got lucky and happened to get a rare version of the Grave Trough as a Kirac mission. I was still unable to enter the map and crashed in the same manner with the same timing. I took some screen shots, but I don't think they'd be much use in troubleshooting the issue, as they're just the text pic with the bug command and my bug number with 6 portals opened around my map device.


Last edited by SchattenJaegerin on Aug 23, 2023, 9:23:22 PM
Me too! I'm standalone, not steam. Have tried three maps. I did the recommended fix, (packcheck, delete cache files, run as admin) and that didn't work.
Over here, this map also crashes every single time I try to enter. Tried 3 times in total before and after patch 3.22.1

log file only states

Spoiler

[...]
2023/09/05 11:09:23 8124968 88a904a0 [DEBUG Client 5528] Got Instance Details from login server
2023/09/05 11:09:23 8125078 84a7dabe [INFO Client 5528] [ENGINE] Warmup: ON
2023/09/05 11:09:23 8125078 b51d652c [INFO Client 5528] [RENDER] Warmup: ON
2023/09/05 11:09:23 8125078 327589f8 [INFO Client 5528] [SHADER] Warmup: ON
2023/09/05 11:09:23 8125078 b740341a [INFO Client 5528] [DOWNLOAD] Pre-downloading "Content/Data/WorldAreas/MapWorldsGraveTrough"
2023/09/05 11:09:23 8125078 b740341a [INFO Client 5528] [DOWNLOAD] Pre-downloading "Streaming/Content/Data/WorldAreas/MapWorldsGraveTrough"
2023/09/05 11:09:23 8125078 32758d39 [INFO Client 5528] [SHADER] Delay: OFF
2023/09/05 11:09:23 8125078 ca3a6a7f [INFO Client 5528] Connecting to instance server at 85.195.119.151:6112
2023/09/05 11:09:23 8125140 ca3a4dbd [DEBUG Client 5528] Connect time to instance server was 15ms
2023/09/05 11:09:24 8126203 1186a0e2 [DEBUG Client 5528] Generating level 69 area "MapWorldsGraveTrough" with seed 447393572

<crash>


System specs
Spoiler

Windows 10 Pro 22H2, OS build 19045.3324

AMD Phenom II X2 555
8 GB RAM

AMD Radeon HD 5800
Direct3D Version 9.14.10.01128
Mantle Driver Version 9.1.10.0083
Driver Packaging Version 15.201.1151.1008-151104a-296217E
AMD Catalyst Control Center Version 2015.1104.1643.30033

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