[SOLVED] Game crashes if you log in as a specific character (0xc0000005 code error)
I have a character in a league with equipped items. If I try to log in, the client crashes on the loading screen.
If I select character without items, everything works fine. I've already tried everything... reinstalling the game, stress testing RAM/CPU/GPU/SSD PC Specs: CPU - AMD Ryzen 7 7700x GPU - Palit GameRock RTX 3070TI RAM - TeamGroup DDR5 2x32gb 6000mHz Motherboard - B650 AORUS ELITE AX SSD (where is the game installed) - ADATA LEGEND 960 2TB OS: Windows 11 23h2 22631 Update - 1 Found error in Windows Event Log: Faulting Application Name: PathOfExile.exe, Version: 0.0.0.0, Timestamp: 0x667504ff Failure module name: PathOfExile.exe, version: 0.0.0.0, timestamp: 0x667504ff Exception code: 0xc0000005 Error offset: 0x00000000022d10cc Faulting process ID: 0x0x5414 Faulting application startup time: 0x0x1DAD6AAD2E107C8 Faulting application path: F:\Games\Path of Exile\PathOfExile.exe Path of the failed module: F:\Games\Path of Exile\PathOfExile.exe Report ID: e852feee-a7ed-4d9a-a5f9-ee5a388337b6 Solution №1 (Classic MTX situation): As it turned out, I had an MTX that caused crashes from the game at the loading stage. I logged in to some character, removed all the used MTX I used on problem character and everything worked. As far as I remember, I used the Ghostveil Set, as well as some weapon effects. Solution №2 Delete file production_config.ini Looks like Pay to Crash situation :D I hope GGG fix this. I hope I helped Exile who is in a similar situation. <3 Piece. Last edited by AlexZ3D#6583 on Jul 19, 2024, 5:43:08 AM Last bumped on Jul 18, 2024, 5:38:17 PM
|
![]() |
the error code there is pretty generic, and i would guarantee there are hundreds of people that have the same MTX and don't crash.
More likely a shader issue or possibly that your production_config.ini needs a delete (resets all current settings, removes older settings that my still be lurking and no longer used) Ancestral Bond. It's a thing that does stuff. -Vipermagi
He who controls the pants controls the galaxy. - Rick & Morty S3E1 |
![]() |
The problem is that I completely deleted the config files and it didn’t help :(
Perhaps you are right, I will indicate your solution as one of the options for treating the problem |
![]() |
it's the boots that cause the crash from the vault pass. I just tested each item one at a time and the sec boot is equipped full crash to desktop
|
![]() |
Same issue as well, with Ghostveil boots game crashes with a metadata error.
|
![]() |
Same here, just the ghostveil boots are causing the crashes to occur.
Edit: Removing an MTX to another character that you're not trying to play does not mean the issue has been "solved". That's working around a game breaking error, where the game literally crashes if you have Ghostveil boots equipped onto your boot item. I mean, maybe if you mean, "solved the mystery of why my client is crashing"? Sure... but the issue remains. Last edited by mrgerbik#0028 on Jul 18, 2024, 5:26:28 PM
|
![]() |
How do you remove MTX from a character that you are not logged in as?
|
![]() |
log in as one of your standard characters that you don't play, then apply the ghostveil boots, let the game crash then play on the characters you want to play.
|
![]() |
I don't even have the ghost veil MTX and one of my characters is still crashing. I am getting that exact same error. I removed all MTX I had on, and still nothing. Just crashes every time I try to log in.
|
![]() |