Need help with lag

Can anyone help me try and solve this issue - https://prnt.sc/6Vzu6W8AYjsR

POE is the ONLY game I play where I don't have a stable connection. I have 300/50 internet speed. I play on the Washington server. I can't play the game without internet stutters and it absolutely kills my vibe playing this game. I love playing this game, but this issue has me on the edge.

MTR - https://pastebin.com/i7uhABRS
Last edited by JMockz on Jul 22, 2024, 5:56:25 PM
Last bumped on Jul 25, 2024, 6:25:55 PM
Still looking for help.
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JMockz wrote:
Can anyone help me try and solve this issue - https://prnt.sc/6Vzu6W8AYjsR

POE is the ONLY game I play where I don't have a stable connection. I have 300/50 internet speed. I play on the Washington server. I can't play the game without internet stutters and it absolutely kills my vibe playing this game. I love playing this game, but this issue has me on the edge.

MTR - https://pastebin.com/i7uhABRS





Green Rectangle = Your ISP's internal network

Red/Pink Rectangle = High ping starting on your ISP's network

I would recommend you do a few more tests and post them as well as a WinMTR to something like Google DNS 8.8.8.8 or Cloudflare DNS 1.1.1.1 to see how the results come back.

Some GGG servers to try:

Washington DC - 172.240.33.196
Dallas Texas - 160.202.166.124
Canada East - 108.163.145.215

Edit:

Is this a Verizon 5G cellular connection? Model: NCQ1338
If so, cellular ping is not stable and would explain the jumping around.
Last edited by ps7ekken on Jul 24, 2024, 9:36:38 AM
"
ps7ekken wrote:
"
JMockz wrote:
Can anyone help me try and solve this issue - https://prnt.sc/6Vzu6W8AYjsR

POE is the ONLY game I play where I don't have a stable connection. I have 300/50 internet speed. I play on the Washington server. I can't play the game without internet stutters and it absolutely kills my vibe playing this game. I love playing this game, but this issue has me on the edge.

MTR - https://pastebin.com/i7uhABRS





Green Rectangle = Your ISP's internal network

Red/Pink Rectangle = High ping starting on your ISP's network

I would recommend you do a few more tests and post them as well as a WinMTR to something like Google DNS 8.8.8.8 or Cloudflare DNS 1.1.1.1 to see how the results come back.

Some GGG servers to try:

Washington DC - 172.240.33.196
Dallas Texas - 160.202.166.124
Canada East - 108.163.145.215

Edit:

Is this a Verizon 5G cellular connection? Model: NCQ1338
If so, cellular ping is not stable and would explain the jumping around.
Yes, I have the Verizon 5G cellular program because the apartment complex I live at has shit internet that is pooled, and I'm not allowed to get another 3rd party involved because they have a contract with an ISP already. I just don't get why I only have this issue in POE. When I play other games, the high ping spikes don't exist. This literally only happens in POE.
"
JMockz wrote:
Yes, I have the Verizon 5G cellular program because the apartment complex I live at has shit internet that is pooled, and I'm not allowed to get another 3rd party involved because they have a contract with an ISP already. I just don't get why I only have this issue in POE. When I play other games, the high ping spikes don't exist. This literally only happens in POE.


Have you tried doing a WinMTR check to 8.8.8.8 or 1.1.1.1 to see if those high pings still happen?
"
ps7ekken wrote:
"
JMockz wrote:
Yes, I have the Verizon 5G cellular program because the apartment complex I live at has shit internet that is pooled, and I'm not allowed to get another 3rd party involved because they have a contract with an ISP already. I just don't get why I only have this issue in POE. When I play other games, the high ping spikes don't exist. This literally only happens in POE.


Have you tried doing a WinMTR check to 8.8.8.8 or 1.1.1.1 to see if those high pings still happen?
I have not. I just got home.
"
ps7ekken wrote:
"
JMockz wrote:
Yes, I have the Verizon 5G cellular program because the apartment complex I live at has shit internet that is pooled, and I'm not allowed to get another 3rd party involved because they have a contract with an ISP already. I just don't get why I only have this issue in POE. When I play other games, the high ping spikes don't exist. This literally only happens in POE.


Have you tried doing a WinMTR check to 8.8.8.8 or 1.1.1.1 to see if those high pings still happen?
Here is this one.

https://pastebin.com/3tSq6XKc
Last edited by JMockz on Jul 25, 2024, 6:21:30 PM
"
JMockz wrote:
Here is this one.

https://pastebin.com/3tSq6XKc


This looks pretty variable and similar to the one to the gaming servers.

In your previous and current tests you can see that you have low latency at times but that latency shoots up for whatever reason. The connection from your device to the 5G adapter looks fine. The latency issue appears to be between your adapter and their towers.

Unfortunately cellular connections have never been known for stable latency.


Last edited by ps7ekken on Jul 25, 2024, 6:37:09 PM

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