Fully Crashing Whole PC
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As of right this minute i can play anywhere from 1 minute to 1 hour and the game will do a hard lock on my pc requiring a full power off/on cycle to get things working again, have checked all windows updates, Graphics card updates and bios updates. The problem dont seem to be on my end.
NVIDIA system information report created on: 11/09/2024 13:43:35 NVIDIA app version: 11.0.1.147 Operating system: Microsoft Windows 11 Home, Version 10.0.26100 DirectX runtime version: DirectX 12 Driver: Game Ready Driver - 566.03 - Tue Oct 22, 2024 CPU: AMD Ryzen 7 7800X3D 8-Core Processor RAM: 64.0 GB Storage (2): SSD - 931.5 GB,SSD - 1.8 TB Graphics card GPU processor: NVIDIA GeForce RTX 4080 SUPER Direct3D feature level: 12_1 CUDA cores: 10240 Graphics clock: 2640 MHz Resizable bar: Yes Memory data rate: 23.00 Gbps Memory interface: 256-bit Memory bandwidth: 736.064 GB/s Total available graphics memory: 48741 MB Dedicated video memory: 16376 MB GDDR6X System video memory: 0 MB Shared system memory: 32365 MB Video BIOS version: 95.03.44.00.9a IRQ: Not used Bus: PCI Express x16 Gen4 Device ID: 10DE 2702 89681043 Part number: G139 0355 Last bumped on Nov 12, 2024, 11:17:46 AM
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" Unfortunately it is on your end / your pc. Likely Win11 new update & driver combo: Combination of Windows 11 version 10.0.26100 (24H2) and nvidia 566.03 .. bad combination Reddit post of issues: https://www.reddit.com/r/nvidia/comments/1g9i6ot/game_ready_driver_56603_faqdiscussion/?sort=new If you're unable to roll back to 23H2 of Windows 11, then by doing DDU in safe mode then installing nvidia driver 561.09 and then rebooting you might be okay. DDU instructions and some links to the most recent nvidia drivers are in that reddit post as well. I found a reddit post that their 24H2 worked fine AFTER they redid all the game profiles in Windows and in nvidia control panel while running 24H2, but that was for another set of games Last edited by ps7ekken on Nov 9, 2024, 4:48:17 PM
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" Windows updated to 24H2. nvidia driver last ver. it still crashes the game. | |
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you didn't read the post
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" I attempted both of these fixes, which neither of them seem to work, actually made things worse, or did nothing. If anyone has any other suggestions would be great, PoE is currently unplayable for me at all atm. | |
" Can you run a DXDIAG and "Save All Information" to a .txt file and upload it to www.pastebin.com then link it back here? | |
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I've also been experiencing this issue on loading screens .. sometimes its multiple times a day 1 -2 minutes after starting the game. Sometimes an 8 hr play sessions with zero issues.
Fully locks the PC but i can move the mouse and hear the audio still during Processor AMD Ryzen 7 5800X Installed RAM 32.0 GB Graphics Nvidia 3070 GTX ( 560.81 currently installed after DDU changes ) Windows 11 Home : 24H2 Tried multiple DDU removals in safe mode going back to Nvidia drivers that worked flawlessly since Necropolis all the way upto latest drivers. Same issue. Nothing in WinEventLog showing a system crash - its as if PoE completely locks all processing of the system and keyboard stops responding ( mouse and audio stays working till hard reboot ) Done everything from 72 hour memtests86, inc testing with 1 / 4 ram slots removed each time, stress tests with Cinebench, Patching BIOS, undervolding CPU to lower temps, and more. Only happening with PoE. https://pastebin.com/2RTfUhRp DxDiag Attached. Edit : Also run the following all came back clear CHKDSK DISM scan health DISM restore health sfc /scannow Last edited by Guitaraholic on Nov 11, 2024, 4:26:17 PM
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I'm pretty sure your issue is related to 24H2.
At least you're running the right GPU driver. When did your Win11 update to that version? I've seen posts about deleting game profiles in Windows & Nvidia Control Panel after the 24H2 update. I've also seen people mention disabling Hardware Accelerated GPU Scheduling, also making sure optimizations for windowed games isn't ticked in the graphics settings of Windows... But I'm not sure if any of these actually really fixed their issues. (disabling HWAGS is not the real fix though if this affects the crashing) I'm not sure if you've already done this or not, but make sure your AMD chipset is updated. https://www.amd.com/en/support/download/drivers.html On that page: Chipsets > AM4 > your board type > submit > win 11 download the newest one and install then reboot This is redundant with the chipset but make sure your bios is updated as well. Edit: Looking at your DXDiag it looks as if there's 2 newer bios versions for you. Your report looks like you're on v1M and v1N is available and there's a beta version v1O1. The beta version appears to have an AGESA update for AMD boards. Not claiming that any of this will fix your issues, but things to try. Last edited by ps7ekken on Nov 11, 2024, 4:49:55 PM
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Tyvm for all you help, ive been a bit busy, i will take a deeper dive into this when i have more time, again ty, have been a big help.
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Im also running an AM5 on an X670E MB, my chipset is up to date.
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