PoE 2 - Game Crashes Immediately After Launch & MTX Bug

Hi everyone,

I’d like to report two issues I’ve encountered while playing Path of Exile 2:

1. Frequent Crashes on Startup (Steam)
The game often crashes immediately after I launch it through Steam. There’s no error message or warning – the game just closes by itself. I’ve already tried verifying the game files and ensuring all my drivers are up to date, but the issue persists.

2. MTX Bug
I also experienced a crash related to MTX items. It seems the game couldn’t load the MTX properly, causing the game to crash. This happened despite me using default settings and no third-party tools.



I’ve attached an image showing the second issue for reference.

Is anyone else experiencing similar problems, or does someone know a workaround? I hope this gets addressed in an upcoming patch because the game looks amazing, and I’m eager to dive into it properly.

Thanks in advance!

+1 happens the same to me, after multiple attempts at launching the game, it compleatly freezez my pc and I need to force power off

Immediately after startup, upon reaching the Login screen, the game is crashing my PC, requiring a manual restart.

All my software is up to date, and I uninstalled and reinstalled the game, still crashing.

Similar issue as noted in this thread. Game will crash no error msg displayed while playing. Then upon restarting the game locks up computer, requiring a restart.

NVIDA drivers fully updated as of date of this msg.
OS fully patched as of date of this msg.

Systeminfo below:

Host Name: <removed>
OS Name: Microsoft Windows 11 Pro
OS Version: 10.0.26100 N/A Build 26100
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: <removed>
Registered Organization: N/A
Product ID: <removed>
Original Install Date: 11/9/2024, 8:12:02 PM
System Boot Time: 12/8/2024, 12:07:13 PM
System Manufacturer: ASUS
System Model: System Product Name
System Type: x64-based PC
Processor(s): 1 Processor(s) Installed.
[01]: Intel64 Family 6 Model 158 Stepping 12 GenuineIntel ~3600 Mhz
BIOS Version: American Megatrends Inc. <removed>
Windows Directory: C:\WINDOWS
System Directory: C:\WINDOWS\system32
Boot Device: \Device\HarddiskVolume1
System Locale: en-us;English (United States)
Input Locale: en-us;English (United States)
Time Zone: (UTC-05:00) Eastern Time (US & Canada)
Total Physical Memory: 32,678 MB
Available Physical Memory: 20,844 MB
Virtual Memory: Max Size: 34,726 MB
Virtual Memory: Available: 11,606 MB
Virtual Memory: In Use: 23,120 MB
Page File Location(s): C:\pagefile.sys
Domain: <removed>
Logon Server: \\<removed>
Hotfix(s): 4 Hotfix(s) Installed.
[01]: KB5045934
[02]: KB5046683
[03]: KB5046617
[04]: KB5047621
Network Card(s): 3 NIC(s) Installed.
[01]: Intel(R) Wireless-AC 9560 160MHz
Connection Name: Wi-Fi
Status: Media disconnected
[02]: Intel(R) Ethernet Connection (7) I219-V
Connection Name: Ethernet
DHCP Enabled: Yes
<removed>
Status: Media disconnected
Virtualization-based security: Status: Not enabled
App Control for Business policy: Enforced
App Control for Business user mode policy: Audit
Security Features Enabled:
Hyper-V Requirements: VM Monitor Mode Extensions: Yes
Virtualization Enabled In Firmware: Yes
Second Level Address Translation: Yes
Data Execution Prevention Available: Yes

Same for me, just installed it and ran it through the PoE launcher. It crashes during startup with no error messages and brings me back to the desktop. One time, the computer instantly restarted. Running with Ryzen 7 5700X and Radeon RX 7800 XT.

And one time when running the launcher again, it was trying to reallocate space for the game again, as it wanted to reinstall it.


Edit:
I had to update my BIOS, then it's working. I'm using an ASUS TUF GAMING B450-PLUS II and BIOS was from 2022. So check your BIOS if it needs an update.

Mine was working fine earlier this morning, but now it gets halfway into the GGG loading screen, freezes up, then exits to desktop with no error message. Won't start at all.

Same happaning to me, I still trying to figure it out what is causing this, one moment works fine the other, the game closes itselft 50x times in row without error message, it's pretty annoing

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x6756197d
Faulting module name: KERNELBASE.dll, version: 10.0.22621.4391, time stamp: 0x7433a115
Exception code: 0xe0000001
Fault offset: 0x000000000005fa4c
Faulting process id: 0x0x34BC
Faulting application start time: 0x0x1DB4A84C4F8D88B
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
Faulting module path: C:\windows\System32\KERNELBASE.dll
Report Id: fb619650-8c6d-46f2-ba5c-bb02c2e402c9
Faulting package full name:
Faulting package-relative application ID:

Above is windows event. Unplayable since it closes every time I click play.

"

bamfkin#0764 wrote:

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x6756197d
Faulting module name: KERNELBASE.dll, version: 10.0.22621.4391, time stamp: 0x7433a115
Exception code: 0xe0000001
Fault offset: 0x000000000005fa4c
Faulting process id: 0x0x34BC
Faulting application start time: 0x0x1DB4A84C4F8D88B
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
Faulting module path: C:\windows\System32\KERNELBASE.dll
Report Id: fb619650-8c6d-46f2-ba5c-bb02c2e402c9
Faulting package full name:
Faulting package-relative application ID:

Above is windows event. Unplayable since it closes every time I click play.

How do you find this info?

As for what I can contribute, it seems like I had a small update over the past 6 hours which I think has caused this to happen to me as well, 29 hours already no problems before the micro patch I had but I can't verify that.

"

DickerLover53#5876 wrote:

Hi everyone,

I’d like to report two issues I’ve encountered while playing Path of Exile 2:

1. Frequent Crashes on Startup (Steam)
The game often crashes immediately after I launch it through Steam. There’s no error message or warning – the game just closes by itself. I’ve already tried verifying the game files and ensuring all my drivers are up to date, but the issue persists.

2. MTX Bug
I also experienced a crash related to MTX items. It seems the game couldn’t load the MTX properly, causing the game to crash. This happened despite me using default settings and no third-party tools.



I’ve attached an image showing the second issue for reference.

Is anyone else experiencing similar problems, or does someone know a workaround? I hope this gets addressed in an upcoming patch because the game looks amazing, and I’m eager to dive into it properly.

Thanks in advance!

wrong place to post poe 2 bug

right place (poe 2 pc) > https://www.pathofexile.com/forum/view-forum/2214