Account locked Help

Hi there Exilies, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.

Unfortunately we aren't able to help with account related issues via the forums.

If you have sent us an email, one of the team will be able to respond to your request as soon as we can. Please note we are currently dealing with a large number of requests, so we apologise in any potential delay in getting back to you.

We're sorry to hear you're having some issues trying to reach us.

We have been made aware of some issues regarding players having difficulty sending emails to our Support inbox. The team is looking into this, and hope to get this working again as soon as possible. We apologise for the inconvenience this has caused.

Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

I'm afraid we're currently expecting delays responding to players emails due to the launch of Path of Exile 2 Early Access. One of our team will get back to you via email as soon as possible.