How to Change Linked Steam Account
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I have early access for PoE2, but when I try to log on with Steam, it says I don't have access. I realized this is likely because I needed to connect my Steam account. Well, I have two Steam accounts - an older one I don't use and the one that I do use that has all my games. I accidentally connected my old Steam account to my PoE account. How do I remove my old one and connect the right one?
Last bumped on Dec 24, 2024, 11:20:19 PM
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You'll have to email support, expect for it to be a while, I'm at a week waiting so far
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" That sucks. I did email support as well, so I guess I'll just wait on a response. Thanks for the reply. |
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Hi there,
If you're looking to have your Steam account un-linked, I'm afraid this isn't something we're able to assist with via the Forums. If you haven't done so already, could you please contact us at support@grindinggear.com so we can look into this for you? We are currently working through a large number of Support Tickets, so our response times are longer than usual. We do apologize for this inconvenience. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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" Thank you for the response. I did contact support and will wait for a response. I can imagine you guys are quite busy. Congrats on the success so far of PoE2! |
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" Hello, did they fix it for u ? |
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" Not yet. They responded to my email asking me to email them from the email address connected to my account, which I did initially in the first place, so not sure what that's about. At any rate, I emailed them back saying as much and now I'm waiting on another response I guess. |
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