Character stuck at Viper Napuatzi

In the middle of the boss fight, when the shield-wearing adds surrounding the arena takes a step back and fires projectiles, my character managed to walk behind one of the adds and got stuck. The boss stopped attacking, and I cannot move, roll, or attack in any direction. Relogging does nothing, the instance is still up when I log back in.

How can I make my character unstuck?

same is happening to me did u fix it

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I'm currently in this predicament. How did you guys manage to get unstuck?

I logged out for a few hours and when I logged in, my character was just outside the boss arena.

same thing for me but when she started floating she glitched outside the arena.

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[/same is happening to me did u fix it]
Someone in chat joined my party and i was able to teleport out to them