Disconnect during Town Portal or Waypoint to town

Hi poe support,

First, it’s a wonderful game.
I have the following problem on my PS5.

Problem: when I play a while, around 10-15 minutes a map or longer, it may happen that I can’t use the town portal anymore. Even waypoints to town don’t work. Happened in act1 short before final boss and in act 2 directly before coming to mines. When I try to jump to town my game gets disconnected. After reloading I start at the same point and have still the same problem. The state of the map instance stays the same. Monsters reappear after death. Happened with and without party.

Workaround: run through a normal entry from a map and select an new instance. After that town portal works for a while.

Game Version: 1.007

PS5 version: 24.08.10.40.07

Realm: Paris (EU)

Note: happend since last patch or switch to paris realm. I try another realm.

Note2: stepping through town portal really takes a while

I tested Amsterdam (EU) and Frankfurt (EU) Realm. Seems to work better now.

Today Realm Frankfurt (EU) stopped working. I lost connecting after jumping through town portal. It works again after switching back to Amsterdam (EU).

Workaround:
Go to end or start the map and go into a new instance. This is important for jump into town and also if you go back to the map. The old instance seems broken. It is not possible to start a new instance over town portal or waypoint.

Btw: appears on all from me tested realms: Paris, Amsterdam, Frankfurt (all EU)

My workaround suggestions seems only to work, if I switch to a new realm and open the new instances there. So I jump between Frankfurt and Amsterdam

Same, it happens 100% of the time when I'm in a party. When I play solo it disconnets in like 30% of town portals, but it's crazy how much time it takes for even the loading screen to appear when I click on the town portal.

I get disc when entering new instance or new area today like crazy. Can barely play because of it. Also RIPped 2 chars on SSF HC, because of... "something went wrong" and disconnect on PS5. WTF!?

You seems very brave if you try HC on a open beta game :D

Same Problem here. I can't use town portals at all and waypoint to town only occasionally. I'm playing only in couch coop.

Same here.

9/10 times I want to port to town I get a DC.

Doesn't help that the inventory is extremely small.. so I have to go to town quite often and it takes between 15-30 minutes to empty the inventory... it's a pain and imo more game breaking than any glitch or bug.

This needs to be fixed otherwise I won't even be able to finish the storyline.