Lost characters in POE1 and POE2


I recently signed up for Steam and I also update my email address with my account. And now, when I logged back in to play, all of my characters are gone.

I’ve contacted the GG’s support team and it’s been a few days and still no response.

I also now see that I have two accounts here.

Is there a way to get my characters back?
Last bumped on Dec 31, 2024, 4:39:17 AM
Can anyone from GG assist with this, please?!
"
Can anyone from GG assist with this, please?!


If you have sent an email to support@grindinggear.com then please wait for them to respond. They are still extremely busy.

I can see your PoE 1 characters here on the website - on the character tab I had to select PoE 1 Sony to see them.

Are you still playing on PSN?
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I do not and will not use TFT.
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