Support email

Just wondering how long it takes to get a reply from support. I'm trying to update my email address but don't have access to my old email. Support used to be pretty fast at responding iirc so I'm not sure if my emails aren't going through or if something else is going on.
Last bumped on Dec 31, 2024, 9:34:28 AM
Bump
My account has been locked and waiting on an unlock email or ticket response for 3 days now, so good luck
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Just wondering how long it takes to get a reply from support. I'm trying to update my email address but don't have access to my old email. Support used to be pretty fast at responding iirc so I'm not sure if my emails aren't going through or if something else is going on.


have you got a reply meanwhile?
i am still waiting since Dec the 7th ^^
We really appreciate your patience. Our team is currently handling a very high volume of tickets and are working as hard as we can to get back to everyone as soon as possible. Please be assured that the appropriate team member will get back to you as soon as they are able to do so.

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